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Vodacom is experiencing network problems in South Africa and said its network team and technicians are working to resolve the problem.
Information from DownDetector shows that the problems started around 1:00 PM on Friday and were still increasing as of this writing.
Vodacom subscribers across the country are complaining about data connectivity issues and user feedback suggests that other mobile services are also affected.
Many Vodacom subscribers took to social media to complain about the operator’s network problems.
“What happened to the Vodacom data! No data connection! Data is on and I have data available, ”said a Vodacom subscriber.
“Am I the only one with network problems? Vodacom, what is happening? asked a Twitter user.
“My network says only emergency calls. The only reason I can send this is because I’m on Wi-Fi, ”said another.
Another user noted that neither their work nor personal phones have data connections.
Vodacom working on the issue
Vodacom said its network team and technicians are aware of the problem and are working to resolve it.
“We would like to apologize for any inconvenience and appreciate your patience during this time,” said Vodacom.
MyBroadband asked Vodacom for further comment, but the company could not immediately provide details on what is behind the outage.
It is currently unclear when Vodacom expects these issues to be resolved.
Below are images from DownDetector showing where problems are most prevalent in South Africa, as well as the increase in reports of network problems.
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