Standard Bank said On Thursday, those system problems have caused some of his customers to have card transactions deducted from their accounts more than once.

Angry customers took to social media since Wednesday night to complain about the problem.

In response to frustrated customers on Twitter, the bank said: “We are aware that recent credit and debit card transactions have been deducted more than once. We are addressing (this) urgently, and all affected transactions will be reversed as soon as possible. “

When asked for comment on the issue, a bank spokesperson said by email: “Some Standard Bank customers have had transactions discounted on their check card purchases more than once. We are aware of the problem and are working tirelessly to fix it. “

The spokesperson added that “impacted transactions and associated fees will be reversed as soon as possible.”

“We apologize for the inconvenience this has caused.”

Standard Bank did not say what the specific cause of the problem was, only that it was being addressed by the IT department. – © 2021 NewsCentral Media