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Sony confirmed on Friday, December 18, that it would be removed from the list Cyberpunk 2077 from the PlayStation Store. It would also offer full refunds to customers who purchased the game.
It remains to be seen whether Microsoft would offer the same deal for Xbox customers. Meanwhile, CD Projekt Red confirmed Sony’s removal in its latest financial report:
“The decision was made after our conversation with SIE about a full refund for all players who had purchased Cyberpunk 2077 via PlayStation Store and want a refund right now. ”
Sony releases ‘Cyberpunk 2077’
Cyberpunk 2077 Refunds
SIE (Sony Interactive Entertainment) said in a statement that it “strives to ensure a high level of customer satisfaction” and will therefore take steps to ensure that the standard is maintained.
This follows after CD Projekt Red accepted that Cyberpunk 2077 It wasn’t up to the task, especially not on the base consoles. PlayStation 4 and Xbox One players have reported that the game is practically unplayable.
CD Project Red encouraged players to request refunds from physical and digital retailers or contact [email protected] before December 21. The studio will continue to work to improve the game.
Can ‘Cyberpunk 2077’ continue to be played on console?
CD Projekt Red assured customers that “all copies of the game previously digitally purchased from the PlayStation Store [will] remain available for use by their respective purchasers ”.
Additionally, players could still purchase physical versions of the game from retail and mail order stores. Lastly, all copies, “whether digital or physical, will continue to receive support and updates from the Company.”
Also read: Assassin’s Creed Valhalla Title Update 1.1.0 improves performance and stability
How to get a refund from Sony for ‘Cyberpunk‘
Sony explained that the team will confirm who bought the game and then “begin processing [refunds]”. He added that “the completion of the refund may vary depending on the payment method and the financial institution.”
Read the short statement here [link temporarily removed]. It also contains a link to submit your refund request. You must log into your PSN account.
Edit: The link is currently broken and will redirect you to an Error 404 page. Sony is aware of the problem and is working to restore it. We will include the link once it is working again.
We know that some users have problems accessing the form available at the link provided. We are working to get it up and running as soon as possible. Thank you for your patience.
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