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While PlayStation 5 and Xbox Series X have been well received globally, a small portion of users have reported a number of initial problems with the systems.
It can be daunting for early adopters to spend thousands of rand on a new system only to be disappointed by glitches, operating system bugs, and major hardware issues.
However, issues arise with the launch of most new tech products, and next-gen consoles do not seem to be an exception.
None of these problems appear to be as serious as the infamous Red Ring of Death (RROD) that plagued the Xbox 360 shortly after its launch.
These problems are likely not to last long, as both Microsoft and Sony have invested heavily in these new consoles.
These are some of the early PlayStation 5 and Xbox Series X problems to hit buyers.
Playstation 5
Storage Bug Bricks Console
Several early PS5 reviewers found that a storage issue was causing the console to crash while in sleep mode.
There have been cases where consoles would crash due to this, requiring a full replacement from Sony.
Fortunately, the PS5 comes with a 1-year manufacturer’s warranty as standard.
Disabling sleep mode in the PS5’s power saving menu provides a temporary fix, and Sony is expected to fix the problem shortly.
Download queue error
In some cases, games in the download queue with download errors have disappeared.
For certain users, this would result in the PS5 not recognizing that the owner had already purchased the title, preventing access to the game.
Currently the only solution for this is a hard factory reset.
Playback of PS4 versions
Owners have also reported that downloading cross-generation titles like COD: Black Ops Cold War will install both the PS4 and PS5 versions of the game.
For whatever reason, many consoles would default to the older version of PS4 when hitting Play.
The solution for this is to select the three-dot submenu next to the Play button and then select the PS5 file.
No support for 1440p monitors
The absence of 1440p support was a disappointment for gamers who prefer to play on monitors.
This resolution is a particularly popular option for gamers using smaller monitors that would not necessarily visually benefit from a higher number of pixels.
Sony has said that it is considering adding support for resolution, but the image will display in enhanced 1080p rather than native 1440p.
Much less storage and no game backups
Many owners were surprised to learn that the actual storage capacity of their PlayStation 5 was only 665GB, more than 300GB less than advertised.
Also, it is currently not possible to back up PS5 games or play them from external storage.
However, playing backward compatible PS4 games from external storage is supported.
Xbox Series X
4K image gets corrupted
Xbox Series X owners have noticed that the game image can sometimes “get corrupted” when playing at 4K resolution and 120Hz refresh rate.
The only sure way to fix this issue at this point is to restart the console, although updating the TV software has also been recommended.
Strange buzzing and clicking noises
Several users have reported strange clicking and humming noises coming from the console, although these have not resulted in performance issues.
Some have stated that the problem occurs when they insert a game disc, suggesting a problem with the drive bay.
If this were the case, it wouldn’t be Microsoft’s first mishap with this component, as the Xbox 360 was notorious for scratching game discs.
Not consistent quick summary
One of the most prominent features of the X Series is Quick Resume – the ability to quickly switch from game to game.
Although many critics and owners have praised this feature, there have been cases where it did not work properly.
Microsoft has already said that it is working on a fix to resolve this issue.
Now Read: Taxi Protests Delay PlayStation 5 Deliveries In South Africa
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