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Microsoft’s Outlook email service has suffered a global outage affecting the web, desktop and mobile email platforms.
Microsoft confirmed that users around the world are having trouble accessing their Exchange Online accounts.
“We have collected additional data from the affected infrastructures to determine the impact on our Exchange online protocols,” Microsoft He said.
“In addition, we have identified that this problem affects users around the world. You can find more details in your admin center under EX223208 ”.
The company added that it is reviewing recent changes to its service to further determine the cause of the impact.
“Users can experience issues with various Exchange Online protocols, including the Outlook desktop, mobile devices, and those that rely on REST functionality,” Microsoft said.
Downdetector It has also reported a significant increase in downtime reports for Office 365. 66% of these reports are specifically related to Outlook, with 20% related to server connection issues.
Recent outage
This is the second time this week that Microsoft Cloud Services has stopped working worldwide.
On September 28, Microsoft suffered a blackout that affected its most popular cloud services: Teams, Outlook, and Office 365.
“We are investigating an issue affecting access to various Microsoft 365 services. We are working to identify the full impact and will provide more information shortly,” the company said in a status update.
The company later explained that a recent update was the cause of the outage.
“We have identified a recent change that appears to be the source of the problem. We are rolling back the change to mitigate the impact, ”Microsoft said.
Now read: Microsoft’s cloud services suffer a global outage
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