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With the address of SIBONISO MNGADI 
2h ago
Durban – Liberty Life Group SA workers have accused the financial services company of injustice for paying Covid-19 relief funds.
A group of employees who are financial advisers to KwaZulu-Natal and Eastern Cape said the company failed to deliver on its promise to pay relief earlier this month.
Financial advisers paid on a commission basis were unable to do any work last month due to the national shutdown.
But the company had promised to offer Covid-19 financial assistance based on 70% of its six-month commission.
According to the email sent to the staff by the group’s executive, financial advisers were supposed to be paid an average of 70% based on their six-month commission, while advisers who had not validated (those who did not have brought clients) they will be paid R3000 through the dashboard.
However, the staff stated that this was not the case last week when they were supposed to be paid.
An employee said her line managers were unable to respond when asked about payments and were referred to regional managers.
“We were told that the company will only pay those affected by Covid-19 that we do not understand. We have been in the company for many years and we also have financial responsibilities like everyone else. We are concerned that the company has selected some and we do not know what criteria were used to pay for the repair.
“We felt disrespected and taken for granted while we were at the forefront of the company’s earnings. This is an insurance company and trust is very key. If they don’t deliver on their promise, how about millions who have taken policies and coverages who expect the company to pay them during difficult responses, “said another employee who asked not to be identified.
Lindi Monyae, an executive at Liberty Group, said the company made the decision to supplement financial advisors’ commission-based income for April to help them meet their financial responsibilities for their families.
“We are well aware of the economic implications of the pandemic for all of our financial advisers, who earn commissions. As a result, we have made the option of requesting income relief available to you, at a cost to Liberty, and not a loan.
“Our approach will be reviewed regularly to ensure that we do everything possible to provide much-needed relief to our financial advisers,” he said.
Monyae did not provide specific answers on when compensation would be paid to staff and what criteria would be used.
Sunday Tribune
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