Gmail and YouTube went down

12/14/2020 World

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To update: The Google Workspace Status Dashboard has been updated and show all services as offline.

However, it appears that functionality has been restored and each service now includes the following message:

[Google application] The service has already been restored for some users and we expect a resolution for all users in the near future. Please note that this time period is an estimate and may change.

YouTube, Gmail and other Google services are experiencing an outage, according to reports from Downdetector.

When trying to access YouTube, the website returns a “Something went wrong …” web page, while trying to log into Gmail returns a “temporary 500 error” message.

“Sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest that you try again in a few minutes, ”the website states.

“You can view the G Suite Status Dashboard to know the current status of the service.”

Based on our tests and social media reports, the following services also appear to be experiencing issues:

google calendar
Google drive
Google docs
Google Keep
Youtube Music

Although these services experienced an interruption, the Google G Suite control panel shows that all Google services are available.

In addition, we found that by running YouTube in incognito mode, we could access the platform normally, although the personalized content is not available.

Reports on social media seem to show that users around the world are affected by the outage.

This is also shown in the global outage heat maps provided by Downdetector, which are based on user complaints.