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A screenshot of a passenger, allegedly from a Mango flight on Monday.
A Mango Airlines flight from Johannesburg to Durban lost cabin pressure on Monday, prompting it to release oxygen masks for passengers.
In a video circulating on Twitter, a passenger can be seen wearing an oxygen mask while the sound of panicked passengers, including the voice of a child asking for his mother, can be heard in the background.
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However, although it was widely shared shortly after the incident, the origin of the video could not be established.
Mango Airlines spokesman Sergio dos Santos confirmed the incident to News24 on Tuesday morning.
In a statement, the airline said: “Mango can confirm that flight JE251 from Johannesburg to Durban experienced a depressurization incident during the flight.
“The aircraft landed safely and the crew disembarked the passengers accordingly. We have referred the aircraft for further technical investigation and will communicate further once the investigation is complete.
“We continue to cooperate with authorities in this investigation and any other pertinent matter. We regret the inconvenience caused.”
Mango was unable to verify the videos without a name or seat number to compare with the passenger list.
We have referred the aircraft for further technical investigation and will communicate further once the investigation is complete. We continue to cooperate with the authorities in this investigation and any other relevant matter. We’re sorry for the inconvenience (2/2)
– Mango Airlines (@FlyMangoSA) January 25, 2021
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