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Xbox Series X, left and Xbox Series S, right.
- “Unforeseen logistical challenges” are complicating the launch of Xbox Series X in South Africa.
- The local distributor has warned that some stores will only receive stock after the official launch on November 10.
- Takealot says the delay will affect “less than 5%” of its Xbox Series X orders.
- For more stories, go to www.BusinessInsider.co.za.
Gaming enthusiasts, who have waited months for the Xbox Series X console to launch, have been pushed to the edge of their seats after a late-breaking announcement from Prima Interactive, the company responsible for Xbox distribution in South Africa. .
On Monday, Prima noted that deliveries to some stores had been delayed. “Due to some unforeseen logistical challenges, some stores in South Africa may receive their X Series | It’s launch day or possibly a day late. ” Prima explained in the statement aired ahead of the official launch of the new Xbox in South Africa on Tuesday, November 10.
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Retailers are expected to inform affected customers of the complications stemming from the global embargo, which Prima confirmed shortened the delivery lead time and emphasized the delivery of available stock to stores.
Speaking to Business Insider South Africa, e-commerce giant Takealot said it was aware of the delays reported by Prima Interactive. “Less than 5% of our Xbox One X orders will be affected. All affected customers will be contacted. “
Customers, who had reserved consoles since September 22, 2020, expressed concern on social media when they realized that order delivery dates had changed after the launch of Xbox One X. On the eve of launch Others noted that while the delivery was still listed as November 10, the shipment had not yet been marked as complete.
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“We can confirm that all pre-orders will be fulfilled and that your Xbox has been shipped to the store where you ordered it,” said Prima Interactive. “If you have not received notification that it is ready for collection or that it has been shipped, please check with the store from which you requested the update”
The delay is not limited to South Africa. Retailers in the US and Europe have issued similar advisories, with Amazon warning customers of inventory shortages. “At this time, we anticipate that you will receive your Xbox Series X before or before December 31,” Amazon explained in an email to affected customers.
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For those looking to buy consoles from the store, please note; Retailers have limited stocks on hand, and judging from a trend in the US, high-priced “packs” are likely the only orders of the day.
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