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King Shaka International was 32nd, a three position drop from last year, and Johannesburg 36th, also a three place drop.
According to the South African Airport Company (Acsa), King Shaka International, which turned 10 on May 1 and serves 5-10 million passengers a year, also won for the best airport staff in Africa.
“This is the tenth time that the airport has obtained this award, the second consecutive year and the third time in four years that it stands out in the service category,” an Acsa statement read, congratulating the staff at the different airports on Monday. . .
King Shaka also won the best airport in the world with 5 to 10 million passengers, a category for smaller airports.
Cape Town International ranked second in the staff service category.
“The World Airport Awards are the most prestigious awards for the airport industry, voted by customers in the largest annual global airport customer satisfaction survey,” the statement said.
The award winners were announced remotely via YouTube on Monday morning.
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