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Long lines from the early morning hours have left some Durban social grant recipients frustrated, saying they fear the effects of Covid-19.
News24 visited the post office on Dr Pixley Kaseme Street in CBD, one of the largest in KwaZulu-Natal.
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Speaking to News24 while in line, Busisiwe Khumalo, 77, said she was “tired and scared.”
“This is always a long line for us. I come to town and risk many things in my life. This [coronavirus] it’s killing people my age, but I need the money to survive. “
She said that she had traveled from Umlazi to obtain the money that would help her family.
Survive
“I don’t live alone. I also have my daughter and son. She had to stop working because she was told that the office was closed due to coronaviruses. We are just trying to survive.”
Khumalo said that he normally did not receive his grant at the CBD post office.
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“But we are worried about where to go. If it is lost, who knows when the next grant payment will come. We don’t know anything now. Sometimes the government says one thing, but another happens.”
When asked about a failure of the SA Social Security Agency (Sassa) that left some receiving double their grants and others nothing, Khumalo said he had heard of the matter.
“It hasn’t happened to me, but it happened to someone I know in my area, who never received money. I don’t know about twice the money. They [Sassa] they are saying they are fixing it. I think they will only receive their money tomorrow afternoon. “
We are afraid, nobody speaks to us
Another fellow, Nonhlanhla Mkhize, 71, from Cato Manor, said she was not happy with the lack of physical distance.
“We are all old and put us in line like that. No one comes to speak.”
She said money was important to her because her two grandchildren lived with her.
“If I don’t come to collect the money, I won’t have money and I won’t be able to feed these children. I wish we had more protection here. I don’t want to take this to my babies.”
Accidental
News24 reported Monday that Sassa was hit by accidental double payments in some areas, and no payments in others. This was due to flaws in the system, as it tried to make paydays less crowded by extending dates.
KwaZulu-Natal Sassa spokeswoman Sandy Godlwana apologized after some beneficiaries discovered that their money was not available. She said some receivers in the Western Cape had received twice as much by mistake.
She said KZN did not have a double payment problem, but there were people who did not receive payment.
For those who are unpaid, they could get the money starting at 3:00 p.m. Monday afternoon from commercial banks or the post office, Godlwana said. They could also get their money on Tuesday morning, if they prefer.
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